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Start with what is happening now. Every guide is free, printable, and written in plain language.

Something just happened

Urgent first steps, in order.

  • In a crisis?

    Free emergency and crisis numbers for families: 911, the 988 Suicide and Crisis Lifeline, Poison Control, and Adult Protective Services through the Eldercare Locator.

  • Is this discharge safe? A hospital discharge checklist

    A calm checklist for families when a loved one is leaving the hospital: questions for the case manager, rehab versus home, and how a Medicare fast appeal works.

  • Think it was a scam?

    Calm, immediate steps if you or a loved one may have been scammed: stop contact, call the bank, report to the FTC and FBI, and get free help.

  • Emergency information sheet for the fridge

    A free one-page emergency sheet to print and post on the refrigerator, so responders and family can find contacts, doctors, and key details fast.

Keeping them safe at home

Falls, medicines, and scams.

  • Aging in place and home safety

    A plain-language guide to helping a parent stay safely at home: fall prevention, room-by-room fixes, alarms, emergency plans, and when to bring in an occupational therapist.

  • Home fall prevention for a loved one

    Practical, low-cost ways to lower fall risk in a loved one's home, from lighting and rugs to bathrooms and stairs, based on CDC and NIA guidance.

  • Making a parent's home safer room by room

    Practical, low-cost changes to make an aging parent's home safer in every room, based on CDC STEADI and National Institute on Aging guidance.

  • Medication list

    A free printable medication list to bring to every appointment and keep with the emergency sheet: prescriptions, over-the-counter medicines, and supplements.

  • Protecting a loved one from scams

    A calm, free guide to common scams that target older adults and families, from phone and grandparent scams to deed fraud and estate scams, with simple ways to protect a loved one.

  • Phone scams and how to protect a loved one

    How phone scams reach older adults, from AI voice-cloned emergency calls and spoofed caller ID to robocalls and text scams, and simple steps to protect a loved one's phone.

  • Before you say yes or pay, stop

    A free one-page card to print and keep next to the phone, with simple rules for spotting phone scams and space for trusted numbers.

Deciding on more care

Options, costs, and who can help.

Papers and planning ahead

What to gather and who to ask.

The family home and hard talks

Decisions about the house, and how to talk about them.

After a loss

The first weeks, one step at a time.

  • After a loss

    A calm, step-by-step guide to the tasks after a parent dies: death certificates, notifying Social Security, accounts to close, and when to call a probate attorney.

  • First 10 steps after a parent passes

    A calm, ordered list of the first ten practical steps after a parent dies, from death certificates to Social Security, with links to official sources.

  • Phones, passwords, and digital accounts after a death

    How families can handle a loved one's phone, email, photos, and social media after a death, and how to set up legacy contacts ahead of time.

Caring for yourself

Your health matters too.

  • Caregiver burnout self-check

    A short, private self-check for family caregivers, with simple next steps and where to find respite and support. Not a medical test.

Looking for something else? See all resources or the free tools.

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